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24.10.17 A Response Email from the Company to the Angry Customer

ํ•˜ ๋Œ€ํ‘œ 2024. 10. 17. 21:42

ํ•ด๋‹น ๋ฌธ์ œ๋ฅผ ์ €ํฌ์—๊ฒŒ ์•Œ๋ ค ์ฃผ์…”์„œ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค.

์–ด์ˆœ : ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค / ์ด ๋ฌธ์ œ๋ฅผ ๊ฐ€์ ธ๋‹ค์ค€ ๊ฒƒ์— ๋Œ€ํ•ด / ์ €ํฌ ๊ด€์‹ฌ์œผ๋กœ.

โ€‹

* ๋ฌธ์ œ, ์‚ฌ์•ˆ : matter

* (๋ช…์‚ฌ)๋ฅผ ~์—๊ฒŒ ์•Œ๋ ค ์ฃผ๋‹ค : Bring (๋ช…์‚ฌ) + to one's attention

โ€‹

Thank you for bringing this matter to our attention.

 

๊ณ ๊ฐ๋‹˜์ด ๊ฒช์œผ์…”์•ผ ํ–ˆ๋˜ ๋ถˆํŽธ๊ณผ ์‹ค๋ง๊ฐ์„ ๋“ฃ๊ฒŒ ๋˜์–ด ์œ ๊ฐ์ž…๋‹ˆ๋‹ค.

์–ด์ˆœ : ์ €ํฌ๋Š” ๋“ฃ๊ฒŒ ๋˜์–ด ์ฃ„์†กํ•ฉ๋‹ˆ๋‹ค / ๋‹น์‹ ์ด ๊ฒช์–ด์•ผ๋งŒ ํ–ˆ๋‹ค๋Š” ๊ฑธ / ๊ทธ๋Ÿฐ ๋ถˆํŽธ๊ณผ ์‹ค๋ง๊ฐ์„.

โ€‹

* (๋ช…์‚ฌ)๋ฅผ ๊ฒช๋‹ค : go through (๋ช…์‚ฌ)

* ๋ถˆํŽธ : inconvenience

โ€‹

We are sorry to hear that you had to go through such inconvenience and frustration.

 

์ด๊ฑด ์ €ํฌ๊ฐ€ ๋ชฉํ‘œ๋กœ ํ•˜๋Š” ๊ธฐ์ค€์ด ๋ถ„๋ช… ์•„๋‹™๋‹ˆ๋‹ค.

์–ด์ˆœ : ์ด๊ฑด ํ™•์‹คํžˆ ๊ธฐ์ค€์ด ์•„๋‹™๋‹ˆ๋‹ค / ์ €ํฌ๊ฐ€ ์–ป์œผ๋ ค๊ณ  ๋…ธ๋ ฅํ•˜๋Š”.

โ€‹

* ๊ธฐ์ค€, ์ˆ˜์ค€ : standard

* (๋ช…์‚ฌ)๋ฅผ ์–ป์œผ๋ ค ๋…ธ๋ ฅํ•˜๋‹ค : strive + for (๋ช…์‚ฌ)

โ€‹

This is certainly not the standard we strive for.

 

์ €ํฌ ๋งค๋‹ˆ์ €๊ฐ€ ๊ณง ๊ณ ๊ฐ๋‹˜๊ป˜ ์—ฐ๋ฝ์„ ๋“œ๋ฆด ๊ฒƒ์ž…๋‹ˆ๋‹ค.

์–ด์ˆœ : ์ €ํฌ ๋งค๋‹ˆ์ €๊ฐ€ ์ ‘์ด‰ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค / ๋‹น์‹ ๊ณผ / ๊ณง.

โ€‹

* (๋ชฉ์ ์–ด)์—๊ฒŒ ์—ฐ๋ฝํ•˜๋‹ค : get in touch + with (๋ชฉ์ ์–ด)

โ€‹

Our manager will get in touch with you soon.

 

ํ˜ธ์˜์˜ ํ‘œ์‹œ๋กœ ๋‹ค์Œ ๋ฐฉ๋ฌธ ๋•Œ ์“ฐ์‹ค ์ˆ˜ ์žˆ๋Š” ๋ฌด๋ฃŒ ์‹์‚ฌ๊ถŒ์„ ๋ฐ›์•„ ์ฃผ์„ธ์š”.

์–ด์ˆœ : ๋ฌด๋ฃŒ ์‹์‚ฌ๋ฅผ ๋ฐ›์•„ ์ฃผ์„ธ์š” / ๋‹น์‹ ์˜ ๋‹ค์Œ ๋ฐฉ๋ฌธ์— / ํ˜ธ์˜์˜ ํ‘œ์‹œ๋กœ.

โ€‹

โ€‹* ๋ฌด๋ฃŒ์˜ : complimentary

* ํ‘œ์‹œ, ํ‘œํ˜„ : gesture

* ํ˜ธ์˜ : goodwill

โ€‹

Please accept a complimentary meal on your next visit as a gesture of goodwill.

 

์˜์–ด๋ฅผ ๋”~์ž˜ํ•˜๋ ค๋ฉด ์ฑ…์„ ๊ตฌ๋งคํ•ด์„œ ์ฆ๊ฒ๊ฒŒ~์”ฌ๋‚˜๊ฒŒ~ํ•˜์„ธ์š”~
์ˆ ์ˆ ์ˆ  ์˜์–ด๋ง~์ž˜~ํ•˜์‹œ๋Š” ์ฒœ์‚ฌ๋‹˜๐Ÿ˜‡๋“ค ๋•๋ถ„์— ํ–‰๋ณตํ•ฉ๋‹ˆ๋‹ค~~
10์›” Easy Writing ๊ต์žฌ ๊ตฌ๋งค์ฒ˜ ~~~๐Ÿ’›๐Ÿงก๐Ÿ’›~~~

 

 

์œ„ ๋งํฌ๋กœ ๊ตฌ๋งค์‹œ ์ฟ ํŒกํŒŒํŠธ๋„ˆ์Šค์˜ ์ผํ™˜์œผ๋กœ ์ด์— ๋”ฐ๋ฅธ ์ผ์ •์•ก์˜ ์ˆ˜์ˆ˜๋ฃŒ๋ฅผ ์ œ๊ณต๋ฐ›์Šต๋‹ˆ๋‹ค~~~
์ฒœ์‚ฌ๐Ÿ˜‡๋‹˜๋“ค ๋•๋ถ„์— ์ด๋ฃจ์–ด์ง„ ์ˆ˜์ต ๋„ˆ๋ฌด๋‚˜ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค~~ 
๋•๋ถ„์— ์ปดํŒจ์…˜ ์•„์ด๋“ค์„ ๋„์šธ์ˆ˜ ์žˆ์–ด์„œ ํ–‰๋ณตํ•ฉ๋‹ˆ๋‹ค~๐Ÿ’›๐Ÿงก๐Ÿ’›